Transcript
- User
We're a small retail chain—about 20 locations—and we're drowning in no-shows. Can your AI do appointment reminders? Like actually call people and remind them?
- Sales SDR
Yes. We do a lot of that for multi-location businesses—reminders, confirmations, follow-ups after a visit, and even short surveys. The calls are conversational so we can confirm or reschedule in the same call instead of just leaving a message. Are you using a specific system for scheduling right now—like a POS or booking tool?
- User
We use Square for appointments. I don't know if that integrates.
- Sales SDR
We have a Square integration—we can pull the appointments and trigger the reminder calls so you don't have to do anything manually. I can show you that in a short demo if you'd like, tailored to retail and no-show reduction.
- User
That would be great. I'm the one making the decision so I just need to see it myself. I'm free Friday morning—before we open at 10.
- Sales SDR
I've got 9am or 9:30am Friday. Which is better?
- User
9 is good. My email's marcus at familyoptics dot com—we're Family Optics, the eye care chain.
- Sales SDR
I'll send the invite to marcus@familyoptics.com for Friday 9am. We'll walk through the reminder flow and the Square piece. If you have a specific script or message you want customers to hear, we can talk about that on the call too. See you then!