Transcript
- User
When does my policy renew? I want to make sure we don't have a gap.
- Support Agent
I can look that up. Can I get your policy number or the phone number on your account?
- User
Policy is POL-88291.
- Support Agent
Your policy renews on March 15. You'll get a renewal notice by email about two weeks before, and you can renew online or by phone. Would you like to set up auto-renewal so you don't have to think about it?
- User
Yeah, that would be easier. How do I do that?
- Support Agent
I can send you a link to turn on auto-renewal in your account—it'll use the payment method we have on file unless you update it. Should I send that to the email on the policy?
- User
Yes please. Thanks.